More than 40 international CAF users came together to explore how the Common Assessment Framework (CAF) can be combined with risk management and internal control. Barbara Metcalf from the Municipality of Anderlecht shared practical insights into how CAF and internal control can be aligned to manage risks, ensure quality, and foster a culture of continuous improvement. CAF helps reduce complexity, clarifies responsibilities, and supports a citizen-centred, agile and impact-oriented public administration.
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