➡ KDZ newsletter 05/2023

New Digitalisation Report for the Western Balkans

As part of the BACID III project, KDZ researched current developments, best practices, but also gaps where the countries of the Western Balkans and Moldova still lack resources, political will or knowledge on digitalisation issues. The report was presented in October at the Western Balkans Digital Summit in Sarajevo in the presence of KDZ Managing Director Thomas Prorok. You can download the report and the presentation "Digital skills in the public sector" here.

The NEW Principles of Public Administration

OECD-SIGMA Programme and European Commission have published the 2023 edition of the Principles of Public Administration with a focus on digitalization, environmental sustainability and multi-level governance.

For the first time standards for multi-level governance have been defined. These are set out in Principles 14 (Subsidiarity) and 32 (Fiscal Autonomy).

KDZ at the Local Government Forum in Tirana

"Innovate, Eco-vate, Elevate" was the heading under which the Regional Cooperation Council (RCC) and NALAS (Network of Associations of Local Authorities of South-East Europe) discussed the environmental challenges facing local authorities in the Western Balkans. KDZ Managing Director Thomas Prorok described on site what is needed to develop a green future.

Change and innovation in Public Administration

Together with our partner organisation ReSPA, the Regional School of Public Administration, we conducted a tailor-made CAF training for public servants in Tirana (Albania). The 25 participants dived deep into the world of CAF and learnt how CAF can lead to better services for citizens.

CAF Sarajevo (Copyright: WH International Services/ Lejla Grcić)

CAF Action Plan Workshop in Sarajevo

The Action Plan Workshop, the final part of the CAF process, took place in the city of Sarajevo in mid-October. 14 "quick wins" were identified and 29 demanding improvement measures were developed into realisable activities from the CAF Self-Assessment Team!

Welcome to eleven new EFACs

After 2 intensive months of hard work, learning, inspiration, great discussions, and lots of fun eleven colleagues successfully finished the last module of EFAC Training this week in Vienna organised by Regional School of Public Administration and KDZ.

CAF Facilitator Training

Following our 3-day training program "Shaping Quality & Change in Public Administrations with Common Assessment Framework", participants gain the skills to apply quality management principles, implement change with CAF, integrate CAF 2020 into their organization, establish a lasting Quality Management structure, and provide expert support for CAF implementation.

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Media owner and publisher: KDZ - Centre for Public Administration Research

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Phone: +43 1 892 34 92-11

Mail: newsletter@kdz.or.at

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General purpose: This newsletter presents the services of the KDZ - Centre for Public Administration Research and provides practical information on the topics of Public Management Consulting, European Governance and Urban Policy and Public Finance and Federalism.

Disclaimer: The content published in this newsletter has been researched and checked with the utmost care. However, we cannot guarantee the accuracy, timeliness and completeness of the information provided.

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